MESSAGE FROM BEVERLY MASSONI
OUR SINCERE GRATITUDE
As we end the year and reflect on 2022, my first thoughts are to thank everyone who had a helping hand in making this a successful year. To our loyal and new customers, thank you for believing in Divina, supporting our family-owned company, and helping us thrive by fulfilling your needs. There is no denying there is stiff competition at times, but we remain steadfast because of your commitment and partnership with Divina. We value your trust, and we have a heartfelt appreciation for your continued business.
HOLIDAY SHUTDOWN
Divina and Phoenix will be doing our annual shutdown starting at noon on December 23rd and returning on January 2nd to allow our employees to spend time with their families.
Get Ahead of Potential Delays
Be aware and prepared in advance to add more to your orders to get you through the shutdown period and avoid delays. Please place your orders early to ensure your products ship from the warehouse before the company shutdown. Remember, it takes up to three working weeks to get the Divina brand products out and up to six weeks for private labels.
DON’T MISS THE LAST DAYS OF DIVINA’S SHAMPOO GALLON SALE
LEAD TIMES & ORDER ACCURACY
We are heading into a busy season for us, which means slightly longer lead times. Please plan ahead.
Lead Times Starting Mid-February to Memorial Day
- Divina label — 4 weeks
- Private label — 4 to 6 weeks
As soon as your order is available, it will ship. Customer Care will keep you updated.
To ensure order accuracy, please email your purchase orders. Our customer care representatives want to make sure that you receive everything you desire.
Start For The Best Kind Of Year For 2023
At Divina, we are in a much better place with production than in the past years. With the addition of the tanks and adding filling lines, we have been able to keep up with the increasing demand, “keeping your business stocked with inventory.” Our team is only getting stronger to provide you with the best service and products!
CUSTOMER CARE
Alyssa McIntyre
Lead, Customer Care Representative
[email protected]
860-589-7502 X113
As always, I am here to help you grow and support you with your Divina needs.
