September 2025

DIVINA/PHOENIX EMPLOYEE SPOTLIGHT

Name: Johnatan Hernandez

Promoted Position:  Production Manager, Container Drive Facility

In his new role, Johnatan oversees all aspects of the production process, from start to finish, for the Container Drive Warehouse. This includes all Divina and a portion of Phoenix products for planning and coordinating production schedules, managing material orders, tracking inventory levels, and supervising batch creation to ensure consistent quality. He also works closely with Quality Control, Shipping, and Procurement to ensure smooth operations across departments.

A key part of his job is monitoring efficiency,addressing production challenges, and implementing improvements where needed.

Additionally, he uploads and organizes all required documentation into our system, maintains compliance with company standards, and supports our team by fostering a safe, organized, and productive work environment. Jonathan says, “My goal is to lead a production process that not only runs smoothly but also drives continuous improvement, helping Phoenix and Divina provide exceptional products and services.”

Background: Before joining Phoenix/Divina, Johnatan gained valuable teamwork and logistics experience as a Stock Associate at Target, where he managed truck unloads, organized inventory, and collaborated with his team to ensure store shelves were fully stocked and ready for customers each morning.

Anniversary Date: 05/08/2022 (Rehire) — 3 Years

Johnatan has contributed to Phoenix/Divina with dedication and growth. While he briefly stepped away to pursue his passion for audio engineering, he has since returned and continues to make a strong impact.

Altogether, Johnatan has accumulated 5 years of experience with Divina/Phoenix.

Unique Fun Facts: Outside of work, Johnatan channels his creativity as an audio engineer and music producer, dedicating much of his free time to recording, mixing, and producing music. His love for sound extends beyond the studio. Johnatan says, “I’m also a huge music fan and when I am not creating music, I’m always listening and discovering new tunes across various genres.”

Personal Life: Johnatan shares, “I am excitedly preparing for one of life’s greatest joys, the arrival of my first child! I enjoy finding happiness in spending quality time with family. Simple pleasures are what I cherish most, like sharing dinner together and taking walks in the park with loved ones.”

Personal Message: Johnatan says, “I am committed to meeting the needs of our customers by ensuring each product is delivered with quality and efficiency. I take pride in solving challenges, improving processes, and enjoy collaborating on innovative ideas to help bring our customers’ visions to life. I value strong relationships and clear communication, and I bring fresh energy and focus to serving our customers every day—always dedicated to supporting your goals and long-term success. We appreciate your business and the lasting partnerships we are proud to build with you!”

Johnatan

Company Announcements

Customer Service

We want to share that Tiffany has decided to move on to new opportunities, and we wish her nothing but success in her next chapter. 

In the meantime, our own Kylie Mikita will be happy to assist you with any customer service questions or purchase orders. 

You can reach Kylie Mikita, Customer Care Specialist, Lead, at: 860-589-7502, Ext. 117, or email KylieM@PhoenixProductsCo.com

Thank you for your continued trust, loyalty, and support as we navigate this transition. We’re excited to introduce you to our new team member as soon as they join the Phoenix family!

Lead Times - From Invoice to Ship

Lead times from invoice to shipment vary based on the product category.

Current lead times are:

  • Divina Brand Products
    3 to 6 Weeks
  • Private Label Products
    6 to 8 Weeks
  • 10+ Pallets Divina Brand & Private Label
    6 to 8 Weeks

New Finance Charges Now In Effect – Effective July 1, 2025

Over the past few months, we’ve shared updates about our upcoming billing policy change. This is a friendly—but important—reminder that finance charges on past-due balances are now in effect.

Here’s what to know:

  • Rate: 1.75% per month on any outstanding balance
  • When Applied: Calculated on the last day of each month, compounding until the balance is paid in full
  • Statements: Updated account statements will reflect finance charges (no separate invoice will be issued)


If you have an unpaid balance, we encourage you to bring your account current now to avoid additional charges. Our team is happy to review your account, payment options, or credit terms if needed.

We truly value your business and thank you for your prompt attention to this matter.

Sincerely, Phoenix/Divina

September Employee Celebrations

Happy Birthday

  • Shaun Haase
  • Ivex Rojas

Work Anniversary

  • Jose Cruz – 4 years
  • John Green – 6 years
  • Shaun Haase – 3 years
  • Anne Holland – 3 years

Beverly Massoni

As always, I am here to help you grow and support you with your Divina needs.

Beverly Massoni
Vice President
Beverly.Massoni@PhoenixProductsCo.com
203-297-3851
 

Beverly

CUSTOMER CARE

Kylie Mikita
Customer Care Specialist
kyliem@phoenixproductsco.com
860-589-7502 X117